Get in touch

Reach out to the BSG team for support, advice, answers, and information on our services.

Already a client? Click here to visit the Support Portal

We’d love to hear from you

For more information, no obligation advice, or to discuss any solutions you may be interested in, get in touch.

Call +350 200 77386 / +44 (0) 8450042924

Email: hello@bsgcomp.com

Visit: 9a/2 Cooperage Lane, Gibraltar GX11 1AA

Office and telephone lines open 9:00am to 5:00pm Monday to Friday (excluding bank holidays)

Technical Support

Online support portal (for existing clients):

To create a new ticket or manage an existing ticket, visit the online portal by clicking here.

Email:

Create a support ticket by emailing support@bsgcomp.com

Once a ticket has been created, you’ll receive a confirmation email with your support ticket number and details. Please remember to provide us with as much information as possible about the issue you’re experiencing – this helps us solve your problem faster.

Call +350 200 77386 / +44 (0) 8450042924

Prefer to speak to us over the phone? Call us and a member of the team would be happy to log a support ticket on your behalf.

Please note: our core support hours are 9:00am to 5:00pm Monday to Friday (excluding bank holidays). If you’re subscribed to an out of hours support service, please use your pre-arranged out of hours contact methods.

Accounts

Access your dashboard:

Click here to access your personal BSG accounts dashboard.

Email: accounts@bsgcomp.com

Call +350 200 77386 / +44 (0) 8450042924

Can’t find what you’re looking for on your dashboard? Email or call us and we’ll get you the information you need.

Been asked by BSG to start a remote support session?

Click here to start a session now.

Important: you will need to provide us with your access code to start this session. Once your issue’s been resolved, we’ll end the session and will no longer have access to your device – this method of access is temporary, safe and secure.

Start your remote support session