The challenge
A leading gym and health club in Gibraltar faced challenges with outdated technology affecting member experience and operational efficiency. Key issues included:
- Complex membership management requirements
- Need for integrated access control systems
- Digital class booking and scheduling demands
- Secure payment processing requirements
- Member data protection compliance
- Performance tracking and analytics needs
Our solution
Phase 1: Digital Infrastructure
- Advanced membership management platform
- Secure access control integration
- Cloud based data management
- PCI compliant payment processing
Phase 2: Member Experience
- Mobile app deployment
- Digital class booking system
- Automated membership communications
- Performance tracking tools
Phase 3: Advanced Features
- Virtual training integration
- Business intelligence dashboard
- CCTV security system
- Automated backup solutions
Key achievements
50%
Increased efficiency
99.9%
System uptime
100%
Digital integration
24/7
Proactive monitoring
“BSG has revolutionised our fitness facility operations with their comprehensive IT solutions. Their expertise in technology integration and commitment to security has made them an invaluable partner in our digital transformation journey.”
Our impact
YEARS IN BUSINESS
SYSTEM UPTIME
PROACTIVE MONITORING
AVERAGE COST REDUCTION
How can we help?
BSG delivers flexible and fully-personalised solutions that keep your business running smoothly, enabling you to deliver unparalleled levels of service to your clients.
Get in touch for more information, no obligation advice, or to discuss any of our solutions.
Call us on +350 200 77386, email [email protected] or visit us at 26-30 Town Range, Gibraltar GX11 1AA
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