The challenge
A major retail chain in Gibraltar faced challenges with outdated technology impacting customer experience and operational efficiency. Key issues included:
- Complex inventory management needs
- Point of sale (POS) system integration
- Customer data security requirements
- E-commerce platform demands
- Payment processing security
- Real time inventory tracking
Our solution
Phase 1: Infrastructure Modernisation
- Advanced POS system implementation
- Integrated inventory management platform
- Secure payment processing solutions
- Cloud based data storage
Phase 2: Digital Transformation
- E-commerce platform development
- Mobile payment integration
- Customer loyalty system
- Digital receipt management
Phase 3: Security and Analytics
- Advanced cybersecurity measures
- Real time analytics dashboard
- CCTV integration
- Automated backup systems
Key achievements
50%
Faster transactions
99.9%
System uptime
100%
PCI compliance
24/7
Proactive monitoring
“BSG has revolutionised our retail operations with their comprehensive IT solutions. Their expertise in retail technology and commitment to security has made them an invaluable partner in our digital transformation journey.”
Our impact
YEARS IN BUSINESS
SYSTEM UPTIME
PROACTIVE MONITORING
AVERAGE COST REDUCTION
How can we help?
BSG delivers flexible and fully-personalised solutions that keep your business running smoothly, enabling you to deliver unparalleled levels of service to your clients.
Get in touch for more information, no obligation advice, or to discuss any of our solutions.
Call us on +350 200 77386, email [email protected] or visit us at 26-30 Town Range, Gibraltar GX11 1AA
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